CoinStats

While attempting to connect your wallet through the extension, you might receive the below error message. ​ ​

For a successful connection to a wallet via the extension, try the following:

Disable the extension of other wallets temporarily: to avoid conflicts, you can deactivate the extension of one wallet when connecting a different wallet via extension. But don't forget to re-enable the extension of the other wallet once you are done with the current wallet's operation. ​

Reload the Page: another workaround involves reloading the page if both extensions are enabled. This action allows a wallet extension to connect without any conflicts.

1. Disable the extension of other wallets temporarily: to avoid conflicts, you can deactivate the extension of one wallet when connecting a different wallet via extension. But don't forget to re-enable the extension of the other wallet once you are done with the current wallet's operation. ​
2. Reload the Page: another workaround involves reloading the page if both extensions are enabled. This action allows a wallet extension to connect without any conflicts.

The same applies when attempting to log in using a wallet address. During the login process, one of the wallet connection options might be disabled. Simply try one of the aforementioned suggestions. ​ ​

Feel free to reach out to us via in-app/on-site chat in case of any questions. 🧡

<a href="https://help.coinstats.app/en/articles/5409890-how-to-connect-your-wallets-to-coinstats" target="_blank" rel="nofollow noopener noreferrer">How to Connect Your Wallets to CoinStats?</a>

In this article, we point out to portfolio connection issues via extension and provide steps for a successful connection.

Troubleshooting Wallet Extension Connections

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Troubleshooting Wallet Extension Connections

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