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How Do I Cancel/Change My Subscription
How Do I Cancel/Change My Subscription

In this article, you will learn how to cancel/change your subscription depending on how you've purchased it.

Lena avatar
Written by Lena
Updated over a week ago

If you wish to cancel your subscription, you will need to follow the below steps:

If the subscription is purchased through App Store:

  1. Go to your iPhone Settings > iTunes & App Store

  2. Tap your Apple ID at the top of the screen

  3. Tap View Apple ID. You might need to sign in or use Touch ID/FaceID

  4. Tap Subscriptions

5. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.

If the subscription is purchased through Google Play Store, follow the steps in the below article in order to cancel/change it.
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​https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en
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If the subscription is purchased via our website, then you'll need to follow these steps in order to change/cancel your subscription:

  1. Click on your username on the top right corner

  2. Click Manage Subscriptions

  3. Use the options to manage your subscription; you can choose a different subscription or tap Cancel Subscription to cancel your subscription. If you cancel, your subscription will stop at the end of the current billing cycle
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Give it a try and don't hesitate to contact our support team in case of any difficulty! πŸ™‚
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