If someone contacted you claiming you have funds in CoinStats, you are being scammed. Stop all communication with them immediately.
How This Scam Works
Scammers are using CoinStats to trick people into believing they have cryptocurrency waiting for them. Here's exactly how the scam operates:
The scammer creates a CoinStats account — not you, the scammer.
They add a random wealthy wallet to the account. This wallet belongs to someone else entirely — it could be anyone's public wallet address.
They contact you by phone, text, email, or social media claiming you have funds in CoinStats.
They give you login credentials to the account they created.
You log in and see a large balance — but this money is NOT yours.
They ask you to pay "fees" or "taxes" to withdraw the funds. This is where they steal your real money.
The balance you see does not belong to you. It never did. You cannot withdraw it. No one can — because CoinStats does not hold any funds.
What Is CoinStats, Really?
CoinStats is a portfolio tracker — a tool that lets you view cryptocurrency balances. That's all it does.
❌ CoinStats does NOT hold, store, or custody any cryptocurrency
❌ CoinStats does NOT process withdrawals or transfers
❌ CoinStats does NOT have access to anyone's funds
❌ CoinStats CANNOT send you money
Anyone can add any public wallet address to CoinStats and view its balance. This is because all cryptocurrency transactions are public on the blockchain. Viewing a balance does not mean you own it.
Think of it like this: You can look up anyone's home on Google Maps. That doesn't mean you own their house.
🚨 CoinStats Will NEVER:
Call you by phone — Ever. For any reason.
Text you or message you on WhatsApp, Telegram, or social media claiming you have funds
Ask you to pay fees, taxes, or any amount to withdraw or unlock funds
Give you login credentials to an account
Email you from any address other than @coinstats.app
Our only official communication channels are:
Email from @coinstats.app domain only
Official in-app support chat
Any other contact claiming to be from CoinStats is fraudulent.
Red Flags — You Are Being Scammed If:
🚩 Someone contacted you first about funds you didn't know about
🚩 Someone gave you login credentials to an account you didn't create
🚩 You're being asked to pay fees upfront to receive cryptocurrency
🚩 You're being rushed or pressured to act quickly
🚩 The person claims to be from "CoinStats support" but contacted you by phone or messaging apps
🚩 You received an email about CoinStats from an address that is NOT @coinstats.app
The Truth About Receiving Cryptocurrency
To legitimately receive cryptocurrency, you need:
Your own wallet that you created and control
Your own private keys that only you have access to
Someone to send crypto directly to your wallet address
You NEVER need to pay fees upfront to receive crypto. Transaction fees are paid by the sender, not the recipient. Anyone asking you to pay fees to "unlock" or "withdraw" funds is running a scam.
What To Do Right Now
STOP all communication with the person who contacted you
Do NOT send any money — not for fees, taxes, verification, or any other reason
Do NOT share your personal information, bank details, or real wallet credentials
Block the scammer on all platforms
Do NOT log into the account again — it was created by the scammer, not for you
Remember
If you did not create the account yourself, the funds are not yours.
CoinStats is a tracker — like a window that lets you look at the blockchain. Looking through a window at someone else's property doesn't make it yours.
Never pay money to receive money. This is always a scam.
Need Help?
If you have questions or believe you've been targeted by this scam, contact us through:
Official in-app/on-site support chat (inside the CoinStats app or website)
Stay safe. If something sounds too good to be true, it is.