If you've purchased your subscription through App Store or Google Play Store, please refer to Apple and Google Play supports for a refund. Unfortunately, they manage all the transactions and we don’t have any control over them.
If you've purchased your subscription through our website, please contact us via in-app/on-site to request a refund.
You can check if you're eligible for a refund by checking our refund policy at the link below:
https://coinstats.app/refund.html
Thanks!