If the subscription is purchased through App Store:

  1. Go to iPhone Settings > iTunes & App Store.

  2. Tap your Apple ID at the top of the screen.

  3. Tap View Apple ID. You might need to sign in or use Touch ID.

  4. Tap Subscriptions.

  5. Tap the subscription that you want to manage. If you don't see a subscription but are still being charged, make sure that you're signed in with the correct Apple ID. If so, you might have subscribed directly with the provider and not through iTunes. In this case, contact the content publisher or app developer directly to cancel your subscription.

  6. Use the options to manage your subscription. You can choose a different subscription offering, or tap Cancel Subscription to cancel your subscription. If you cancel, your subscription will stop at the end of the current billing cycle.

If the subscription is purchased through Google Play Store, follow the steps in the below articles in order to cancel/change it.

https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en

If the subscription is purchased via our website, then you'll need to follow these steps in order to change/cancel your subscription:

  1. Click on your username on the top right corner

  2. Click Settings

  3. Click Manage Subscriptions

  4. Use the options to manage your subscription. You can choose a different subscription offering, or tap Cancel Subscription to cancel your subscription. If you cancel, your subscription will stop at the end of the current billing cycle.

Give it a try and don't hesitate to contact our support team in case of any difficulty!


What's next?

I Subscribed and Paid but It Is Not Being Reflected in the App.


I Changed/Lost My Phone, How Do I Move My Subscription?

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