Skip to main content
All CollectionsSubscriptions and Billing
Can I Cancel the Premium Plan During My Trial or Subscription?
Can I Cancel the Premium Plan During My Trial or Subscription?
Martha avatar
Written by Martha
Updated over a week ago

You can always cancel your subscription anytime you need. Please follow the steps mentioned here to cancel it. Also, we'd really appreciate it if you could share the reason for your cancellation with us so that we can see how to make CoinStats more suitable for you!

If you have canceled your plan and your card was charged anyways, or you haven't made it in time to cancel it during the trial period, you can still get a refund within 30 days. CoinStats has a 30-day refund policy; check the details here.

Please note that if you've purchased your subscription through our website, you should contact us at support@coinstats.app or through an in-app message to request a refund. If the subscription was bought through Google Play or App Store, you should directly refer to them for a refund. To do so, please check the information from here.

Please get in touch with us at support@coinstats.app or via live chat. We will be happy to help you out. ๐Ÿงก


โ€‹

What's Next?

Did this answer your question?